Food Club T&C's
Please read our Food Club full Terms & Conditions below.
Food Club Terms & Conditions
Thank you for applying to become a member. This is a summary of the key things you need to know. For further information about opening times and products please speak to a member of staff.
Section A - Membership:
A1. Access is initially limited to one visit to the shop per week where you can have up to 15 items from our new range of food items for just £3.50, normally worth over £20, you’ll also receive a free Cool Bag and there will also be other essential items on sale for a small fee if required. There will be other support services in place if needed. There will be a review from time to time to assess your situation.
A2. Our Essentials Medium Food Boxes are available once per week and depending on availability they will consist of Bread, Milk, Eggs, fish, soup, beans, rice, jar sauce, pasta, cereal, fruit, veg, tea etc. The boxes are worth over £15 however for members just £3.50 per box plus delivery costs, see section D.
A2. Opening times initially 2 days per week, Tuesdays 12-6pm and Thursdays 9am-3pm.
A3. Membership is awarded on a first come first served basis. Any membership received after will be placed on a waiting list.
A4. Membership is restricted to one person per household; proof of address must be provided at registration e.g. utility bill.
A5. This service will be available to anyone who is in a vulnerable position, this might be isolated, elderly, disability, or low income. The only criteria for joining the Food Club will be to have an initial consultation with one of the Lighthouse Team within the first 3 months of signing up.
A6. Membership is £4 per year
A7. The Lighthouse Community Food Club reserves the right to cancel or refuse your membership. Examples include:
A7.1 If you do not use the Community Food Club for four consecutive weeks
A7.2 You move outside of the Liskeard and Looe area
A7.3 If you are accessing more than one food club site, at a time, over the course of your membership
A7.4 You are found to be abusive/aggressive towards staff, volunteers or customers.
A8. If membership is cancelled due to non-attendance you can reapply but may be placed on a waiting list.
A9. By becoming a member, I agree to work with staff from the Lighthouse Community Food Club to support me with any of the following issues: Money/debt issues, benefits advice, housing, training and employment, volunteering and health and wellbeing.
Section B - Using the Community Club
B1. Items available may vary from week to week due to the different suppliers we use.
B2. To ensure that members get a fair share of the stock available we may limit some products to allow for one per customer.
B3. You may in the future be provided with an allocated time slot, this is to ensure that we are able to manage the flow of members attending.
B4. If this happens and you are unable to attend your session, please contact the centre and inform a member of staff.
B5. Frozen and chilled items can only be collected in the cool bag that will be supplied when joining the Food Club.
Section C - Food Information
C1. If you suffer from food allergies or intolerances and are unsure about the ingredients in a product, please ask one of the team members for more information.
C2. We may stock items which have passed their Best Before date. Best Before dates are about quality, not safety. When this date has passed, it does not mean that the food will be harmful, but it might begin to lose its flavour or texture. These items will be clearly marked.
Section D – Delivery
D1. Delivery is available, charges apply.
D2. £1 within a 1-mile radius, see map below:
D2. £2.50 within a 4-mile radius see map below:
D3. If you require a delivery and it is outside the 4 mile radius please get in touch.
26. Membership Terms & Conditions Declaration
Please select the checkbox as required on your booking form on the other page.
27. By submitting the form electronically, you confirm that all the details stated in the form are correct and I have read and agreed to the terms and conditions of the membership.